Featured F.A.Qs

Can I put a logo or emblem on my apparel?

Yes, you can upload your own logo on the product page. We can also suggest logos or emblems for you. Be aware of uploading copyrighted work without authority constitutes an infringement.

Can I replace the team name on the front with a team logo?

Yes, you can. To better help you customize your jerseys, you’d better get in touch with us at support@xtreamactivewear.com or via online chat. Our professional service team will help you complete the entire customization process.

Can I get a free mockup?

If you need a mockup, please contact our customer service to get it. To make the whole process efficient and accurate, please tell us the jerseys’ exact style, color, and other details.
If you have already placed an order, tell us your order number and we will also make a mockup for you.
Please get in touch with us at support@xtreamactivewear.com.

Special Note On Blank Customization

If you choose “Stitched” or “Print” when placing an order, but do not fill in any customized content (name/number/logo), the order will be changed to the “Blank” version automatically. And you will get plain products of the corresponding color and design WITHOUT ANY CUSTOMIZED INFORMATION(No name/number/logo). 

Order Note

If you have any customization requirements for your order, please be sure to leave us a message in the Order Note. Such as font, color, mockup, logo, etc.

Can I get a bulk order quotation?

The best way to get a quote is by visiting our Bulk Ordering Page.

Just kindly fill out the request form and our customer rep will contact you and make the quotation for you within 24 hours.

Where can I find Xtream Active Wear Coupons?

You can sign up for our email newsletter or follow us on social media (Twitter, Instagram, Facebook, Youtube, Pinterest, TikTok) for the latest promotion information!

How can I place an order?

Firstly, after clicking the product, you are looking for, select gender, size, and fill in your name, number, and upload your logo, then click Add to Cart. Review the items in your shopping cart. Enter coupons or discount codes if you have any.

Secondly, when you are ready, click “Checkout” and you will be transferred to the payment page. Choose your check out method as guest or registered customer (registered customers can log in from the right page). After that, you should fill out your email and shipping address. Review your order information. You may edit your address and payment information. Select “continue to shipping” to the next page.

Thirdly, choose the ways you want to pay (Credit cards, PayPal, or Klarna). And fill out the billing address, then “pay now”. Do not forget to keep the order information in a secure place in case you may need to check your order status.

Can I buy blank jerseys (No Name/Number)?

Yes, you can. Please choose “Blank(No Name/Number)” when placing an order.

How to track the status of my order?

The easiest way to retrieve your tracking number is to log into your account or fill out the Track Order form here.

We also offer the following resources for knowing the status of your order:
Order History: If you have created an account, you can check your order status by logging into your account and doing order tracking.
Order and Shipping Confirmation Emails: After placing an order you will receive an order confirmation by email, and once that order has shipped, you will receive a shipping confirmation email.
Customer Service: If you have questions regarding an order, you can reach our Customer Service team at support@xtreamactivewear.com. Please note that there may be delays in response times as we review your questions and evaluate current situations. We appreciate your patience during this time.

What forms of payment do you accept?

We accept Stripe, PayPal, and Klarna.

How long is the delivery time?

We offer Free Standard Shipping (8-10 business days) on all orders from continental United States that includes the 48 contiguous states but not Alaska, Hawaii, Puerto Rico and the other U.S. territories.

In the meantime, we also offer Expedited DHL / FedEx / UPS Shipping service as below. 

Rush DHL / FedEx / UPS Shipping (3-5 business days)

$30.00Order Amount Under $69.00
$40.00Order Amount Over $69 and under $139.00
$45.00Order Amount Over $139.00

Please Note: Purchasing expedited shipping does not shorten production time, it only speeds up the shipping time.

You will receive a shipping confirmation email once your order is ready to ship.

What Can Cause Shipping Delays？

Due to the nature of international shipping, factors such as severe weather, flight delays, strikes, customs clearance, transportation errors, and incorrect or incomplete address details can all affect the delivery time of your package. Additionally, during peak seasons like holidays or sales events, or due to sudden policy changes in the destination country, shipping times may also be extended. These factors may cause the shipping time to exceed the expected 8-10 business days.

We sincerely apologize for any inconvenience caused. If you experience any such delays, please feel free to contact our customer service team, and we will provide you with a 10% discount code as compensation. Thank you for your understanding and support.